![]() ![]() *With R3 firmware update - Available Soon. ![]() Microsoft Skype for Business 2016 v16.4498.1000Īll other Plantronics headsets supported in Plantronics Hub v3.9x Plantronics Hub does not support multi-softphone presence for these softphones/UC clients. Plantronics Hub v3.23 September 2, 2021: Plantronics Hub v3.23 (3.23. Added support in Plantronics Hub for Windows for Microsoft Skype for Business. However, some of these softphones/UC clients do not expose presence or an API to control presence. User Manual: Poly Plantronics Hub Release Notes Earlier Versions Poly. Set your target phone by going to Plantronics Hub for Windows/Mac > Softphones. then go to settings, and change the target softphone to your desired service, or one that you don't have installed (ie not skype) then hit apply. For Skype for Business, press and hold the headsets Call Phone icon. Plantronics Hub supports many softphones/UC clients for call control. So for my plantronics headset on a surface this was an easy fix, Just download and install plantations hub if you haven't already. Microsoft Skype for Business/Lync uses this reset presence request, along with other Microsoft Office backend information, to update the aggregated presence status for the user. ![]() When a user ends a call, Plantronics Hub will reset the presence status. This means that the user’s call status is reflected in the Skype for Business user interface when the user is on a call on any of the softphones/UC clients and headset that are supported by Plantronics Hub v3.9.x. Plantronics Hub™ for Windows v3.9.x supports this presence status via a feature called “Aware for Microsoft.” This feature provides multi-softphone presence support for a number of softphone/UC clients. Microsoft Skype for Business/Lync provides presence status. If you use a Plantronics headset with the BT600 you will want to update both the BT600 and the headset.Plantronics has looked at primary user cases and targeted its presence support for this complicated area accordingly. If youre using your Plantronics headset on a computer, adjust the headset volume on your computer down 50-70 as well. When you have your phone volume up to 100 this alone can cause echo or distortion. The Plantronics Hub (for Windows / MAC and mobile devices). 1 Adjust phone or computer volume First, if youre using a corded desk phone, start by turning the phone volume down 50-70. To do so you'll need the headset plugged into the computer via USB. Plantronics Hub for MS Skype for Business changes your Skype presence when calling on your. Since installing 16.3.240 update a couple days ago every time I start a new voice conversation my headset (Plantronics W740-m) automatically mutes itself. Foam ear pads, inline controls, and a foldable design make this headset a convenient and portable VoIP/Internet calling solution. This Skype-certified headset features a noise-canceling microphone that ensures you are always heard loud and clear. You'll want to see whatever device you want to be updated on the this screen. Enjoy crisp, clear audio during your Skype calls with the Plantronics Audio 478 USB Stereo Headset. Open the application, and click the "Notifications" tab on the top of the window. Step 1ĭownload the Plantronics Hub here application (Compatible with Mac or Windows) Step 2 In addition to keeping your headset up to date, the Plantronics Hub will give you mute reminders, battery reminders and most importantly for certain phone system apps, the Plantronics Hub is required so you can answer/end calls away from the desk with your headset. Sometimes when the audio device hasn't been updated and it stops working, an update is the fix. Download the latest release of Plantronics Hub. ![]() When new updates are available, it's a smart idea to keep your Plantronics (Poly) device up to date at all times for the best performance. C510-M (monaural) C520-M (stereo): Certified for Skype for Business and Optimized for Microsoft Lync. Why you should download the Plantronics Hub Change language option for your voice prompts.Device-level call control with call answer/end, mute, and volume adjust. ![]()
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